Okay, so this week I’ve had my share of frustration installing an SSL Certificate on MediaTemple GS. As usual the solution was a simple one, but the frustration was definitely frustrating. I really like GoDaddy SSL Certificates for the obvious fact that they’re CHEAP! 256 Bit for $29.99 is a price that can’t be beat. But installation onto MediaTemple isn’t as obvious. After following the directions in the MediaTemple SSL guide, the cert did go in, however browser’s weren’t liking it and as a result popped up with “Invalid/Unrecognized Certificate” errors. Not good of course, especially in a professional environment. After calling MediaTemple several times and each support rep insisting that it was just a DNS propogation thing, I waited for the full 48 hours. Of course during those 48 hours I was frustrated and unconvinced. I use OpenDNS which updates within a few minutes.

At last, a support rep at MediaTemple told me I needed to install the Chain Certificate because there was a browser compatibility issue with the certificate. Problem solved! Thanks last support rep! Hopefully MediaTemple will update the docs to include the specific instructions for GoDaddy certs.

You can get the GoDaddy chain files here:

https://certificates.godaddy.com/Repository.go

If you’re using their cheapest option, the chain file you need is titled: gd_bundle.crt

You’ll want to save the file and open it with some text editor, copy all the text and paste it into the appropriate box in your MediaTemple Account Center.

Cheers! Happy SSLing!

This entry was posted on Monday, January 14th, 2008 at 3:50 am and is filed under Graphic Design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.