Comments on: iPowerWeb.com Web Hosting Support SUCKS! But the service isn’t bad. http://david.sudarma.com/blog/ipowerwebcom-web-hosting-support-sucks-but-the-service-isnt-bad/2008/01/21/ Thoughts on design, randomness, technology, and faith. Wed, 07 Jan 2009 13:15:37 +0000 http://wordpress.org/?v=2.0.2 by: AM Corona http://david.sudarma.com/blog/ipowerwebcom-web-hosting-support-sucks-but-the-service-isnt-bad/2008/01/21/#comment-2582 Sat, 22 Mar 2008 20:42:53 +0000 http://david.sudarma.com/blog/ipowerwebcom-web-hosting-support-sucks-but-the-service-isnt-bad/2008/01/21/#comment-2582 Trust me... I know they suck. When they moved to the new platform, the web front end had no permission (mysql acls by ip address) to speak to the database server. ipower support says everything is fine... Bullshit. Yes We can connect to the database from their phpmyadmin interface but that is on a different host than sullivanroom.com (problem is with coppermine photo gallery). So to prove nothing was wrong with the coppermine application, i exported the database and imported on a server hosted by pair networks. Everything worked as it should have once I moved it. Then I told support to check both sites.... meaning sullivanroom.com and the second host where I moved the db to. This dumbass emails me and says the photo gallery works fine..... and the url he sent me was for the host I moved the db over to. Huh??? WTF... you don't even confirm the URL you are checking is running on one of your own servers? Trust me… I know they suck. When they moved to the new platform, the web front end had no permission (mysql acls by ip address) to speak to the database server.

ipower support says everything is fine… Bullshit. Yes We can connect to the database from their phpmyadmin interface but that is on a different host than sullivanroom.com (problem is with coppermine photo gallery).

So to prove nothing was wrong with the coppermine application, i exported the database and imported on a server hosted by pair networks.

Everything worked as it should have once I moved it.

Then I told support to check both sites…. meaning sullivanroom.com and the second host where I moved the db to.
This dumbass emails me and says the photo gallery works fine….. and the url he sent me was for the host I moved the db over to. Huh??? WTF… you don’t even confirm the URL you are checking is running on one of your own servers?

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